Management and staff Rola complete failure

As per there unprofessionalism from management to sales persons at Herm**** branch, I hope that higher management get to see this mgs, as the wrong people is employed at your franchise, I trust you are maybe not aware but they actually have no character or knowledge on how to treat customers, it would be much appreciated if top management or even franchise owners address this matter as it's really given rola a bad name. Niel Marais working at that branch is one of the employees you need to look into, I will not small talk as 1st. He have no customer relationship knowledge, 2. He have put lives in danger due to his reckless driving on the N2, by driving 120 k.mp hour in a 70km zone? I MEAN REALLY YOU PUT PEOPLE'S LIFES IN DANGER AND THAT WITH COMPANY CARS??? THEN YOU CRASH IN A OLD MAN CAR KNOWINGLY YOU WRONG, PROMISING TO ASSIST HIM, AND THEN WHEN HIS CAR NEEDS TO BE FIX BOTH YOU AND YOUR MANAGER DECIDE TO IGNORE HIM AS WELL AS BLOCK COMMUNICATION WITH THIS MAN. How unprofessional of both and un human. You don't deserve to serve the public. Please find jobs where you don't have to interact with people. Your services lack management.