Treating Customers Unfairly

<p>My claim was logged via my broker to Rodel Insurance on 12 April 2017.</p> <p>DAVIS ZUNGU was handling the claim for Rodel.</p> <p>Davis has not provided feedback to me ever, he just replies that he advised my broker.</p> <p>Today (9 May 2017), all paperwork has been completed, but Davis has not submitted my claim to be paid out.</p> <p>Rodel Insurance refuses to provide any feedback.</p> <p>I have been left over a month awaiting payout, with no effort at all from Rodel.</p> <p>Yet they debit my account on the 1st of the month without fail.</p>