Lack of service

<p>Morning Tracy-Lee</p> <p>I contacted the Rodel Assist Line on Friday 02-09-2016 to log a claim for my fridge that was heating up. The service I received was shocking and it the 3 time the Rodal Assist Line failed to deliver.</p> <p>I have asked for a feedback report on my case on Saturday 03-09-2016, today is Tuesday 06-09-2016 as still not nothing. I have lost all faith in the Rodal Assist Line and you should consider moving your clients elsewhere and not please One Loyalty either, they are both shocking providers.</p> <p>· I had to keep calling the assist line to check on the progress on my claim</p> <p>· Not using reliable providers</p> <p>· The second provider was awesome and assisted me</p> <p>· Call Centre agents don’t follow up or get back to clients</p> <p> </p> <p> </p>