*********** RODEL STAFF

I thought I was done with this *********** Insurance when they took over 8 months to process a claim I had requested. From being thrown from one useless agent to another It is an experience I will never forget. 2 years later I am astonished that even after taking so long to process my claim there is still a step they missed!!!

They did not send the necessary documents to the Traffic department , now 2 years later I want to register a new car and I cannot get my disk because I apparently owe R1052 from that written off car!!

On calling Rodel this afternoon, after countless emails unresponded to, I got through to a TATENDA who said he can only refer me to a STEVEN RAMONYAI( which was also part of the list of *********** helpers 2 years ago), after a long wait I got through to this Steven, who told me he cannot help because he did not complete this claim, a CARENE did, so he 'SAID' he is putting me through to her........and 30minutes later....I was still holding the phone....

Sad part is I do not have 1k to pay Traffic department right now, and my temporary disk has expired, I need a new disc to get my number plate!!! I am ****ed!