HI I'M RODEL AN INSURANCE COMPANY WHO WASTE PEOPLES TIME.

1 December 2018 accident date -standing in the middle of the road waiting for assistance nobody gets back to your faceless fools you get dealt with over the phone so they don't care what they tell you. They Google numbers that you should contact them on then still tell you its the wrong numbers -I had to find my own way of getting the car out of the road and to a storage.

3 December 2018 I contact them they respond with we won't be paying your damage due to wrong numbers being contacts but I got it from them..

This entire week I'm on the phone with them and their lies.

7 December 2018 assessor's goes out to assess the vehicle. -nobody gets back to me still storage company and workers waiting for the go ahead or just any answer yet nothing.

8 December 2018 I contact this ****ty insurance company frustrated as hell and get told that I should drop my attitude clearly they don't understand the difference and don't also know how to deal with a highly upset client. Being shouted at and dealing with a whole load of sarcasm.

11 December. 2018 I finally phone this rodel again to hear how far they are cause its festive and places are closing and I'd really like to have my brand new vehicle that I only had for 3 days back.

I get told that authorisation and approval was done the 7th December already and rodel never informed anybody they sit with this information all to themselves as if they don't wanna know about a thing. The place who's gana be working on the car is still waiting for answers So at the end of the day I'm. The one dealing with my own business phoning back and forth doing their jobs. They get paid for doing absolutely fockal!

The phone gets switched off in my face questions are left unanswered and now I'm even more angrier than ever.