1 reviews | Active since Oct 2016

26 Oct 2016, 12:55

Uninformed staff - Klerksdorp Branch

<p>When you confirm with the lady over the phone 3 times if you can get the Death by Chocolate Freaky Shake for take away and everytime it is confirmed that you can, but when you get there you are informed that it can't be given as a take away as they do not have cups and insist that you sit there and enjoy it. What you don't understand is that shake was meant for a colleague at work who does not own a vehicle.</p> <p> </p> <p>This was the first time we tried Rocomamas and it will be the last time.</p>

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Replies (1)
Rocomamas
Rocomamas's reply28 Oct 2016, 08:57
Official

Hey Simone

It's not cool that you were given the wrong info over the phone

Due to the freakyness of the shake it has to be enjoyed in-store, so next time you pop around bring your collegue along with you for a freakshake experience

Cheers, N

Customer Care