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chante N

1 reviews | Active since Oct 2015

27 Oct 2015, 19:34

Thank you for assisting after bad experience

We went to Roco mammas for the first time, and ordered 3 burgers. 1 was without a top and two without cheese. I sent an email to Danielle. She assisted me quickly and got Jared (national manager) to call me. Jared said he will get the owner of the Potchefstroom branch to replace our meals. I would like to thank Danielle and Jared for their friendly and quick service. I cannot wait to try Roco mamas again and to convince my husband that they are in fact awesome (ps my burger was the only perfect one lol). Waiting to hear from you and seeing you soon hopefully! Many thanks for great customer service after complaint.

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