S-L-O-W-L-Y does it

S-L-O-W takeaway service is the motto here. NO supervision of orders, so the chips fryer and the burger maker are never in sync and the waiters who takes the order just disappear and don't follow up. No one co-ordinating anything.

I placed my order and sat and watched this lot. 20 minutes later the burgers are put in a packet by someone then the wait for the chips. One packet arrives, order was for 3. The person packing the order asks for 2 more chips. By the time the chips were done, it was half an hour. I was handed the packet. I opened the first burger - ice cold. Supervisor comes, they will re-do it. All they did was place it in a warmer and bring it back. It's HOT she exclaims. Potato wedges were 'slap and pap', fried the day before....

The waiter brought me the bill and card machine. I had to operate it myself. I put his tip back in my wallet.

A Take a Lot delivery man was next to me. He said Rocomamas is the worst franchise to order from. I complained about this branch a year ago, nothing's changed.