MT
Margret T

1 reviews | Active since Apr 2013

12 Jul 2025, 16:18

Returned order from UBER EATS ND REFUSING REFUND!

I placed an order from Rocco mama's via Uber eats. I realized that adress was incorrect on oder and immediately contacted the driver via their phone line on ap. J spoke to Kelvin the driver who said he is already on the way.I told him that adress is incorrect.He then said he wuld return the order to rocvo mama's. On his arrival at Rocco mama's Grayston,I called him again. I then calked Rocco mama's and explained my matter. I spoke to manager on duty who told me to cancel the order as I wuld tgen receive a refund from Uber eats. I send my complsined via Uber eats app. Their response was that I WINT BE GETTING A REFUND AS MY ORDER WAS DELIVERED!! I NEVER RECEIVED MY ODER AS IT WAS RETUR NED TO ROCCO MAMAS!!

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