Horrified by the fly infestation at Rocomamas, Lenz square.

The incident happened on the 12/01/2026, I ordered a meal to sit and eat at Rocomamas, Lenz quarter, since it was the first time I was visiting the place, only to discover within minutes into my meal that they have a fly infestation problem in the restaurant, what was supposed to be a treat of a nice meal turned out to be a terrible battle with many flies that are after the food and drink I ordered, I nearly even spilt my drink. The whole staff was aware of the fact that flies are a problem in their restaurant but still the waitress that served me didn't do any flies/ pest control before she served me food strangely these flies appear from nowhere after minutes you have started eating.

If those damned flies showed up before I ordered the meal I wouldn't have sat to eat there. No one even paid attention to my table after serving me, only halfway through my meal did the waitress who served me appear from wherever she was hiding and not even to mind my table but she was passing, I waved to call her and made her aware of how eating at their restaurant was a terrible experience with a battle of a fleet of flies, when I told her of the fly problem she confirmed that she's aware there's flies there every time and she suggested to bring some candle which she never bothered to bring before she brought the food but she was aware of the problem long before she served me food, the people who sat at a table in front of mine had no flies disturbing them, when I asked the waiter why that table had no flies, she said it's because of the candle. I don't know how long the effect of the candle takes to show because when that candle was eventually brought to my table the flies still came even after I paid.

I am not even sure why I paid a tip, maybe out of habit I guess because no one paid attention to me throughout the meal until I waved at the waitress halfway through the meal. I pointed to show her the flies are still there after I paid, she even suggested to bring doom after I paid, why didn't she spray the doom before bringing the food because this is a problem they are well aware of, what benefit would it be when I am done eating? When I left I told the other waitress at the door about the problem and she also confirmed this is a problem they have, question is, why are they not doing anything serious to prevent the problem for every customer. The candle should have been brought to me also like they did on the other table, why do they even bring a glass of drink that is exposed, instead of bringing a closed can? Rocomamas used to be my favorite restaurant sadly the experience at Rocomamas, Lenz square turned me off, I'm not sure I will recover from this horrible experience.

I don't have their email address, but the centre's manager number is ***. Their Instagram is: Instagram.com/lenzquarter.