KB
Kavitha B

1 reviews | Active since Apr 2014

18 Dec 2023, 20:44

Horrible Customer Service at Pavillion Rocomamas

I went to Pavillion Rocomamas for lunch today. My party and I requested a booth, it was not available. We was happy to wait for it to become available. We were not given any list to write down our names. We ordered and waited inside the restaurant for a booth. When a booth become available we got our seats. The manager Sandra approached us and tried to forceful remove us from the booth . She was rude, arrogant and very disrespectful towards me. She came back multiple times forceful trying to remove us from booth. When my party and I refused to leave she proceeded to glare at us in uncomfortable manner. I have never been disrespected and discriminate against in a restaurant the way . Our food order and incorrect and had to sent back twice. I will never return to your restaurant I have been traumatized.

0
Replies (0)