Great service from the Manager

I recently ordered a meal for collection via the Mr Delivery app. When i went to collect the food, luckily i checked the order and found i was given a beef patty as opposed to a chicken fillet with the burger. The lady in the front told me i needed to wait 15min- 20min for them to redo the order and i was not having it. I called the Manager, Cliff, and spoke to him about the mistake on the order (which had happened for the second time). He took down my address and within 20min, he personally delivered the correct burger, included a second portion of ribs and an extra something as an apology. Fantastic personal service! This is what keeps customers happy and willing to return. Thanks Cliff for being so attentive and for attending to the problem with professionalism.