RK
Rudi K

1 reviews | Active since May 2017

05 May 2017, 19:37

Failure to get the orders right

<p>Staff at RocoMamastim time and time again fail to get the order right.</p> <p> </p> <p>I've on numurous ocation order a double up cheese and bacon burger from this branch, I always give a clear instruction that I dont want garsnish on my burger.</p> <p> </p> <p>Everytime they surprise me with garnish, if your staff fail to meet a simple request on the order I will never support your branch or any RocoMamas branch again.</p> <p> </p> <p>I'm extremly unhappy with this kind of service.</p> <p> </p>

0
Replies (1)
Rocomamas
Rocomamas's reply08 May 2017, 13:44
Official

Hey Rudi

Sorry about the bad service you seems to continuously get at this branch, it's definitely cool. I will pass on your deets to the store so that they can get in contact with you.

Cheers, Nicole