Disgusting Customer Care at Kimberley North Cape Mall branch

As a frequent visitor to RocoMamas in other cities I reside at or visit, I was looking forward to experiencing Kimberley's North Cape Mall one.

I just left (17h58) your restaurant, where I ordered my Vodka + Red Bull ****tail from the manager who came to assist while the waitress was busy...that I commend him for!!

I then placed my order with a very welcoming waitress (a very pleasant experience indeed) and a few mins later a 3rd person (floor manager) came and informed me they have no Vodka and without the menu, was rambling on what he could offer. I demanded both the menu & the waitress I had placed my order with.

When the whole store with so many Vodka requiring beverages failed to check their stock and replenish OR make alternatives by going to a liquor store insde the mall...I decided to leave te damn space space of incompetence!! Only the waitress made suggestion of purchasing vodka from the liquor store, a mere 30meters away...and her suggestion was downright ignored!!!

Such level of incompetence, bad customer service...really a small dorpie syndrome kinda vibes!!!