You order custom made couches and 3 month later no show

Received the most ********** service from Rochester Wonderpark.The worst ever.Ordered a couch 3 months ago and still waiting for delivery no feed back nothing I am the one always following up eventually for them to tell me. There is no couch.Disappointed I lost an opportunity cost on my money that I could have used for something else.Manager Patricia is rude and unprofessional.a