Would not suggest anyone to buy lounge suit at Rochester

People i would not suggest to buy from this place this what they say about love their customers is nonsens we bought the benson lounge suit by them here in eastrand boksburg delivered on 19/11/2019 so after delivery the lounge suit boxs and plastics were dumped in front of my garage i had to take it outside to hope that Ekurhuleni takes it with my dustbin that day and they didnt they just empty the dustbin so i sat with that ******* that i had to take away after that issue we noticed the same day that the 1 seater once the recliner has been retracted the couch makes a strange clack sound its like something is out of place then goes back into place the whole time and the 3 seater couch the handles on the sides of the recliner completely comes out they not even *****ed in on the one side handle the material has a small cut that would oviously run after time as well as the back side of couches The Velcro on the back of the lounge does not correspond with the ends to close the material flap. Poor manafacturing we notified them 30 min after delivery was done that day about this and till now 25/11/2019 we are still waiting for them to replace the lounge suit no update nothing dont know why customers must struggle with this problems their production on lounge suit is very poor i honestly would not suggest this place at all but you know what rochester we not paying a cent on these couches till they are replaced. For the price of a car i expected better from this lounge suits. Kind regards