WORST SERVICE EVER

On 21 February we app**** for a Luna bed combo at Stoneridge Rochester. Nearly a week later we have yet to hear anything from the store regarding the application. No one could help us as the sales person was on leave. Finally the store manager helped us. It was found that not all the documentation was sent by them. They had to resend it. Also we were allocated a R500 discount necause it is a new account. They have NOT taken the discount off our account. Then we were told that they were out of stock and had to wait until 9 March to get our delivery. We specifically told them we can only accept delicery after 5pm. They tried to deliver at 2pm on Wednesday 9 March. We phoned them to get it rectified. They moved delivery to today 11 March at 5:30pm. It is now 8pm and still they have not delivered and cannot tell us what time it will be here because apparently our delivery is not updated on their Netstar tracking system. WILL NEVER BUY AT ROCHESTER EVER AGAIN. WORST SERVICE EVER