RV
Rudolf V

1 reviews | Active since Mar 2013

04 Oct 2015, 11:18

Wake Up

I would never ever buy anything at this place again. Sales person is good. Their after sale service @$%*&. I have bought furniture cash there. Then after 2months of waiting, the bed they send me was the wrong size. I have cancelled the buy. Now I have been waiting for 3 weeks for them to come and pick it up. It seems I must go to the court to get an order to force them to come and take their stuff back and give me my money back. This is one of the worst service I have ever received. They also never phoned me back on my last complain. Pathetic useless....

0
Replies (1)
Rochester Home Decor
Rochester Home Decor's reply05 Oct 2015, 07:54
Official
Hello Aladar,

Thank you for bringing your complaint to our attention.

As per telephonic conversation with the Service agent for this branch, collection will transpire 06/10/2015.

We apologise for any inconvenience caused.

Kind regards
Rochester management