Waiting for Refund.

<p>On Sunday 4 June I purhased some items from Rochester Furnishers in Woodmead. I paid with my credit card. I decided they were not suitable so on Tuesday 6 June I cancelled the deal before they were delivered. I went to the store and completed a refund form. On 8 June I received a mail asking me to submit my ID document plus a letter from my bank or bank statement. Although my drivers licence was acceptable when I bought the goods, it was not good enough when I cancelled the deal. They would not refund the credit card despite the fact that that is how I paid for the goods, insisting that they only pay refunds into a bank account. I have written to the manager Ian Oates several times, visited the store and am still waiting for my refund. I also wrote to the JD head office on 8 June and have not had a reply. This company clearly does not want to refund my money and I would advise anyone wanting to deal with them to do so with extreme caution.</p>