JH
Jolene H
1 reviews | Active since Feb 2015
01 Feb 2015, 15:54
Waiting almost two months for our good after payed
On the 7 December 2014 we bought ferniture from them because they said it will be deliverd to us befor Christmas! So Christmas came and nothing where deleverd! The 26 they deleverd only the half of the staff and two of the peaces where damaged so they must replace them. Then they promised us 12 January 2015 the rest of the stuff will be deliverd and damaged staff will be replaced! Then the 12th came nothing!!! Then the 15th then the 29th, still nothing, know they said 3 February 2015 so we will wait and see???!!! But never in my life I will ever buy from them a single thing!!
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Rochester Home Decor's replyOfficial
03 Feb 2015, 13:41Hello Jollie15,
Thank you for raising your complaint, we can see a delivery scheduled to you for the outstanding items and will follow up on the exchange request.
Kind regards
Rochester management
Thank you for raising your complaint, we can see a delivery scheduled to you for the outstanding items and will follow up on the exchange request.
Kind regards
Rochester management
Rochester Home Decor's reply03 Feb 2015, 13:41
Official
Hello Jollie15,
Thank you for raising your complaint, we can see a delivery scheduled to you for the outstanding items and will follow up on the exchange request.
Kind regards
Rochester management
Thank you for raising your complaint, we can see a delivery scheduled to you for the outstanding items and will follow up on the exchange request.
Kind regards
Rochester management