urgent complaint rochester mall at reds centurion

<p><span style="color: #000000; font-family: sans-serif; font-size: 13. ********** 424805px;">bought a bed cash at Rochester in April. This bed has been delivered to me 3 times with a factory fault. The centre support breaks. They sent a technician to me to drill holes in this bed so that it is fixed. How do you fix something new? I have asked them to refund me and they have said I need to pay ,cancellation fee. My argument is that how do I pay a cancellation fee for something I want yet you can't deliver to me cos it has a factory fault? I need an email address of the legal department and my lawyers will take it up with you. Sick and tired of your I'll treatment. My baby is 10 months old we sold our bed with the hope that we are getting a new one. Since April I still don't have a bed. My baby has had flu after flu and yet your bank accounts are getting fat with my money. Send me the details of the legal department.My name is unathi. </span></p>