1 reviews | Active since Jul 2016
Unreliable and poor customer service
<p>Hi</p> <p> </p> <p>i purchased furniture form Rochester furnishes in Woodmead, I was told I would be call on Thursday for delivery, but no one called. I then called in on Friday and was told I would be called back on Saturday, but again no one called me. Customer service is poor and dishonest.</p>
Thank you for bringing this to your attention
We have escalated this to the Regional Manager, and he will be in contact with you in the course of today.
Kind Regards
Rochester Management
Thank you for bringing this to your attention
We have escalated this to the Regional Manager, and he will be in contact with you in the course of today.
Kind Regards
Rochester Management
Hi, no one has contacted me as yet
Hi, no one has contacted me as yet
What is the point of your respnaw if nobody bothers to contact me. I have made at least 5 phone calls to you'll store, and am yet to receive one phone call back from anyone at Rochester.
What is the point of your respnaw if nobody bothers to contact me. I have made at least 5 phone calls to you'll store, and am yet to receive one phone call back from anyone at Rochester.