Unproffesional, no service, no delivery.

<p>We have app**** for credit on 25 April 2017 at Rochester Polokwane.</p> <p>The person who submitted our application failed to upload the paperwork on the system. On 1 May we followed up and the branch could not help us. We phoned the head office and they said the account has been approved, they dont know what the branches hold up is. We paid the deposit on 4th and the branch promised delivery the next day. It is now 10 May.We were promised delivery on 09 May. It is now 10 May, no delivery or communicaiton.The branch does not know when it will be delivered as their regional manager Vincent Cloete ********** 733 fails to answer the phone calls from the Polokwane branch. I phoned him serveral times, left sms no reply. The staff at the Rochester Polokwane offices stated that they did not receive their full salaries end of April. This is so unproffesional to discuss with a client. If so, why not?? I was waiting over a hour in the branch yesterday when the Rochester staff tried calling the regional manager Vincent Cloete, he did not answer or even responded to the varoius what's app messages the staff sent him. Useless!</p> <p>I just want my Lounge suite.</p>