****tiest Service i have ever come accross

<p>I bought a couch online last week wednesday from Rochester, it was FNB to FNB so funds reflected immediately, I asked the sales assistant Mthokozisi if the couch can be moved to a branch closest to me which is Greenstone so i can collect the couch on Friday 16 june, but the couch didnt get moved on Thursday to the branch of my choice where i was supposed to collect on friday cause the sales assistant wasnt at work due to the taxi strike, which also was puzzling to me that if someone is not at work then work doesn't carry on. On Monday 19 June only then the couch was arranged to be moved, on Tuesday i received notification that the couch has been moved to the branch i can go collect on wednesday. On wednesday i hired a bakkie to go collect and when i got there the couch that was delivered was a wrong couch, and they were not even aware of that i had to tell them that its not the couch i had bought online and when they realized that it is actually a wrong couch they then said they will deliver the couch to my house this friday 23 June, but now they changing their tune. A guy named Dan from the warehouse in boksburg called to tell me that my couch can now only be delivered on Saturday 24 June, and also asked me if i have paid for delivery...Like i don't know what to do with these people, and when i ask for my money back their response is i can only get my money back after 14 days.</p>