CH
Carmen H
1 reviews | Active since Mar 2015
24 Mar 2015, 10:05
THE WORST SERVICE I HAVE EVER RECEIVED!!
I reported my damaged coffee table last year October last year, There has been NO feedback to me on the status of my table and I have had to do all my own follow up for over 5 months now, Till TODAY I still do not have my coffee table back, I have never in my life ever experienced such terrible service I advise the public to STAY CLEAR of Rochester as there after service delivery is absolutely appalling.
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Replies (1)Rochester Home Decor's replyOfficial
24 Mar 2015, 14:03Hello Carmen S Hull,
We have been informed that your item is ready for delivery and with your confirmation can be sent to you at your earliest convenience, we apologise for the delay and do value your patients throughout this elongated processes.
You may receive a call or alternatively you are most welcome to contact your branch to arrange delivery
Kind regards
Rochester management
We have been informed that your item is ready for delivery and with your confirmation can be sent to you at your earliest convenience, we apologise for the delay and do value your patients throughout this elongated processes.
You may receive a call or alternatively you are most welcome to contact your branch to arrange delivery
Kind regards
Rochester management
Rochester Home Decor's reply24 Mar 2015, 14:03
Official
Hello Carmen S Hull,
We have been informed that your item is ready for delivery and with your confirmation can be sent to you at your earliest convenience, we apologise for the delay and do value your patients throughout this elongated processes.
You may receive a call or alternatively you are most welcome to contact your branch to arrange delivery
Kind regards
Rochester management
We have been informed that your item is ready for delivery and with your confirmation can be sent to you at your earliest convenience, we apologise for the delay and do value your patients throughout this elongated processes.
You may receive a call or alternatively you are most welcome to contact your branch to arrange delivery
Kind regards
Rochester management
