THE WORST SERVICE EVER!!!!!!

Everybody reading this post must be warned!! Never ever give these people a big deposit for furniture ever!! They tell you that if you put a big deposit then your chances of getting the remaining balance on credit, will be better! About a month into the deal and still no process we eventually said they must just cancel the deal and give the money back. The sales person does not even answer his phone or messages. The Store manager cant give answers as all they ever say is \Give me chance till such time\"... Its been almost 2 months!!!! My mother is still sitting on a Camping chair... Still no deposit back... And i keep trying to report it at their head office... No employee can help with the head office number. I have even spoken to their Regional manager. He himself cant sort this out. So now i want to know who the hell to contact to sort this issue out? My mom found another lounge suit they can buy cash... but losing out on that deal coz Rochester Furniture is not paying back their money! Earning interest of their money!!! How Pathetic!!!! Such a shame i cant write any more coz my space is running out! But i will share this as far as i can on social media if this is not sorted ASAP"