Terrible Service

I made a mistake and bought couches at Rochester Brooklyn end of January. When at the store I was told they have 2 in stock left. I asked that they let me know when they deliver so I can be at home. on the 9th of February they delivered without letting me know. I alerted them when I got home that couches that were delivered was not what I ordered. Michael the sales person promised to check and let me know what the delivery warehouse did wrong. No one called me back. End of February I sent them a reminder. They requested I sent them a picture since they don't know what I'm talking about. I sent them a picture and they said they will sort it out. It's March now and the issue hasn't been resolved. The manager now calls me and tells me that they need to order the missing piece and that will take longer as well. First the sales person **** and said they have the correct couch in stock, I'm not informed of the delivery, I have couches that I can't use because I don't want to be blamed should there be any faults. My lawyer asked that I refrain from contacting the store anymore. He will deal will them directly. I don't want them anymore. I'd rather buy from another store. NEVER AGAIN!!!!