MB
Michelle B

1 reviews | Active since Dec 2015

08 Dec 2015, 15:53

Terrible Service!!

App**** for a furniture account. First consultant in the four ways branch did not even hand in the paperwork. We had to contact the head office directly ourselves and re-submit everything. After two weeks of beating around the bush, the company doing 3 Credit Checks!!! & telling us on more than one occasion that it has been approved and just needs to be finalized they come back and tell us that it's been rejected with no explanation. <br> <br> We are EXTREMELY upset with this service and will be taking it further!

0
Replies (1)
Rochester Home Decor
Rochester Home Decor's reply08 Dec 2015, 16:17
Official
Hello mburls2411,

Thank you for bringing this matter to our attention.

We are currently investigating the reason for rejection of your application, we will inform you of our findings through mail.

We apologise for the inconvenience caused.

Kind regards
Rochester management