Terrible After Sale Service

<p>Dear Customer Service Dept</p> <p> </p> <p>I am having doubt if this complaint willever be directed to some-one senior or who can make a decision.</p> <p> </p> <p>I asiisted my son to buy a lounge set from your Centurion branch on the 29 January 2017 and requested delivery on the 04 Feb 2017 a notice of 6 days. However on the second call from my son on the 04 Feb 2017 he was told that delivery will only take place on the 06 Feb some two days late with no apologies.</p> <p>My son received many guest on Saturday some from Cape Town and Durban who came across to see his first house that he bought. By not having the lounge set it caused major inconvenience as we ran out of seating places.</p> <p> </p> <p>If your sales person contacted us on Friday 03 Feb we could have arranged something.</p> <p> </p> <p>My son and his wife are a working couple so they have to get their **** to come in on Monday which is her off day and pay her to receive the lounge set.</p> <p> </p> <p>Really does this how a big company work with uns****ed staff , you would expect something like this from SOEs.</p> <p> </p> <p>I phoned Happy the sales person yesterday morning and he was suppose to get back to me and he never did , I guess the call from him will not happen</p> <p> </p> <p>Disappointed customer</p> <p>Derick Naidoo</p> <p> ********** 868</p> <p> </p>