Sitting with an unwanted bed.

<p>I bought the Cotswold bed on the 11th of June and it got delivered on the 14th. I went to the store on the 17th to ask to exchange to something smaller as the bed was too big for my bedroom and as a customer i wasn't fully satisfied with the product. My request was submitted but til this day 01 July 2017 no one has really attended to my request. I've been getting excuses after another as to why they can't come to collect the bed. I have exchanged the bed for something that requires me to add more money to what I've already bought but still nothing. This is the worst service I have ever experienced in my entire life. When will this be attended to?</p>