1 reviews | Active since Mar 2017
Sick and Tired Of Rochester
<p>About a year ago, I decided to buy a new set of couches at Rochester Woodmead which cost about R55 000. I paid a deposit of about R17 000 but they told me that inorder to get financing I needed to pay an additional R3000 which I paid. Two months after I had paid the deposit, I decided to pay for the couches in full, which means that I paid a balance of about R38 000. Now it's been 4 months and Rochester won't refund me back my R3000. I've been calling their manager at their Woodmead store and he keeps giving me excuse after excuse. I don't owe Rochester anything and I promise I won't ever buy anything from Rochetser again. I just want my money back asap. Rochester, you have lost a valuable client!Such bad client service from a "well established furniture store". I'm done with you guys for good. </p>
Thank you for bringing this to our attention.
We have directed this complaint to the Regional Manager who will be in contact with you.
Kind Regards
Rochester Management
Thank you for bringing this to our attention.
We have directed this complaint to the Regional Manager who will be in contact with you.
Kind Regards
Rochester Management
