EH
Eveleen H

1 reviews | Active since Oct 2016

06 Oct 2016, 15:30

Shocking Service

<p>Ordered 2 Leather Couches 3 months ago at Polokwane branch. Paid in full, still waiting with no feedback from staff, and blaming the supplier.</p>

0
Replies (1)
Rochester Home Decor
Rochester Home Decor's reply06 Oct 2016, 15:52
Official

Thank you for bringing your complaint to our attention.

As per the purchase agreement signed on the 7th of September 2016, the estimated time for your order is 7 weeks. The goods have not yet arrived from the supplier, but we will be sure to contact you to arrange delivery once it does.

We have sent your enquiry to the branch to follow up with the supplier and update you accordingly.

We apolgise for the inconvenience caused.

Kind regards

Rochester management