Shocking Customer Service

I recently bought a dining room server from Fourways Crossing of which it was delivered firstly late and with broken drawers . I have tried on numerous occasions to phone the store to no avail . I sent an email to the customer services who advised I must contact the store !!! I then went online chat who advised I must now drive all the way to the store as they are busy !!! Unbelievable shocking service and it seems that this company is hiding from the customers . I still have a defective unit with no one to help . I would never recommend anyone buy from this group .