KM
Krishnie M

1 reviews | Active since Sept 2015

01 Apr 2016, 08:22

SECOND HAND GOODS PASSED OFF AS NEW

I PURCHASED A SLEEPER COUCH FROM THE GROVE BRANCH IN PTA ON 14 MARCH 2016<br> THEY DID HAVE STOCK .<br> 2 WEEKS LATER THEY DELIVER A DEMO MODEL .<br> IT WAS SENT BACK <br> I AM STILL WAITING FOR A FULL REFUND <br> ROCHESTER SERVICE AND PRODUCTS LEAVE MUCH TO BE DESIRED <br> <br>

0
Replies (1)
Rochester Home Decor
Rochester Home Decor's reply01 Apr 2016, 09:10
Official
Hello krism7050,

Thank you for bringing your complaint to our attention.

Your refund will be processed today. Depending on your financial service provider it will take between 24 and 72 hours to reflect in your account.

We apologise for the inconvenience caused.

Kind regards
Rochester management