AM
Anna-Marie Marks
1 reviews | Active since Mar 2016
18 Apr 2016, 15:23
Scratched furniture never replaced
I have been waiting for months for a replacement on scratched furniture delivered.<br> Now I want a refund!
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Replies (1)
Rochester Home Decor's replyOfficial
18 Apr 2016, 16:04Hello missanniefm,
Thank you for bringing your complaint to our attention.
The customer service agent for the Craighall showroom is currently following up on your complaint with our supplier and will contact you shortly with an update.
We apologise for the inconvenience caused.
Kind regards
Rochester management
Thank you for bringing your complaint to our attention.
The customer service agent for the Craighall showroom is currently following up on your complaint with our supplier and will contact you shortly with an update.
We apologise for the inconvenience caused.
Kind regards
Rochester management
Rochester Home Decor's reply18 Apr 2016, 16:04
Official
Hello missanniefm,
Thank you for bringing your complaint to our attention.
The customer service agent for the Craighall showroom is currently following up on your complaint with our supplier and will contact you shortly with an update.
We apologise for the inconvenience caused.
Kind regards
Rochester management
Thank you for bringing your complaint to our attention.
The customer service agent for the Craighall showroom is currently following up on your complaint with our supplier and will contact you shortly with an update.
We apologise for the inconvenience caused.
Kind regards
Rochester management