1 reviews | Active since Jun 2013
Rude
On the 2nd of December I walked into Rochester Fourways after I had made enquiries via mobile. After I arrived and viewed I decided I would go via credit that's when Nishan Pillay lost interest.I am not sure if he has more to gain if someone pays in cash rather than credit. The rest of December with me chasing shadows, a lot of lack professionalism, integrity, paperwork got lost, I got incorrect paperwork, no feedback or slow and this from a branch Manager. 4th Of January enter Aldred Jansen another Branch Manager from Woodmead, dejavu. His lies were worse this after I had told him what I experienced in Fourways, he promised to get this sorted, he never did a single thing, ignored correspondence as confirmed by Wiseman Mngadi from Clearwater whose been very helpful ever since. We have managed to make progress but Nishan Pillay and Aldred Jansen should not be branch managers because they clearly don't understand business and they are chasing away a larger market share on sales. Today Zukiswa Ntshofu dropped my call after being very unprofessional, rude and antagonistic without any sign of professionalism. It then begs the question what kind of culture is being encouraged at Rochest
Thank you for bringing this complaint to our attention.
We are currently investigating the matter and liaising with the various parties involved in your complaint. We will be in contact shortly.
Kind regards
Rochester management
Thank you for bringing this complaint to our attention.
We are currently investigating the matter and liaising with the various parties involved in your complaint. We will be in contact shortly.
Kind regards
Rochester management
