1 reviews | Active since Apr 2021
Roschester Clearwater mall PATHETIC SERVICE
Rochester Management Liezel Devil 7 reviews 11 months ago Just zero customer service. Their furniture looks decent but I could not get myself to support such a store when there are other places with wonderful staff who would appreciate a sale more. 2 Rochester Clearwater Mall ***ner) 10 months ago Dear Liezel Devil,
It concerns us to receive this negative review for Rochester Clearwater Mall. We are terribly sorry to hear that the service received was not up to standard.
We would appreciate the opportunity to resolve this matter with you directly. Kindly provide us with your contact details and a copy of your review by following this link, https://rochester5.goreview.co.za/goreview-crm?revid=H3AtuC, so that we may investigate the matter and concerns raised.
We hope to hear from you soon.
Many thanks, The Rochester Team Lebogang Lentsoane Local Guide·13 reviews·17 photos 11 months ago Rochester Clearwater Mall ***ner) 11 months ago Hi there Lebogang Lentsoane,
Thank you for rating and visiting Rochester Clearwater Mall.
We look forward to seeing you again soon.
Thanks, The Rochester Team Beloved Beloved Local Guide·46 reviews·67 photos 11 months ago Rochester Clearwater Mall ***ner) 11 months ago Hi Beloved Beloved,
Thank you for rating and visiting Rochester Clearwater Mall.
We look forward to your next visit.
Thanks so much, The Rochester Team Puseletso Lepuru 2 reviews a year ago I’m only giving this store a one because I can’t rate it a zero! Eunice and her manager Lydia tried to **** me by delivering something totally different from what is in the shop. Now that I want my refund and for them to collect the table, …More 1 Rochester Clearwater Mall ***ner) a year ago Dear Puseletso Lepuru,
Thank you for sending us your feedback. We sincerely apologise for your negative experience.
We would love to learn more about your experience so that we can work to rectify this. Kindly provide us with this feedback by following this link, https://rochester5.goreview.co.za/goreview-crm?revid=1CEwgA.
We look forward to hearing from you.
Many thanks, The Rochester Team Leandre Van Niekerk 5 reviews·1 photo a year ago Good service overall but, I have 1 problem and that is that we pay so much for furniture at Rochester and they can't even offer free delivery yet I live 4kms from the store 1 Rochester Clearwater Mall ***ner) a year ago Hi there Leandre Van Niekerk,
Thank you for taking the time to visit and review Rochester Clearwater Mall. We're pleased that you were satisfied with the service.
We do hope to see you again, soon.
Thanks, The Rochester Team Nondumiso Mkhatshwa 7 reviews a year ago If you want to disturb your peace ,come to this store ,these people are ****** ,the lazy branch manager LYDIA POLE has no respect for customers ,she never takes accountability and very quick to talk over customers and never has any …More 2 Rochester Clearwater Mall ***ner) a year ago Dear Portia Van Wyk,
Thank you for bringing this to our attention. We apologise that you did not find what you were looking for.
We would appreciate an opportunity to get in contact with you. Please kindly follow this link, https://rochester5.goreview.co.za/goreview-crm?revid=1zDbyt, to provide us with your details and feedback so that we can be in touch.
We look forward to hearing from you.
Sincerely, Rochester Management lebo phashe 3 reviews a year ago I had to reject the couch I bought twice due to the same damage ,I’m really disappointed at the company ,they don’t deliver the quality we see at the showroom ,instead of giving me my refund they opt to give me another couch which is …More 1 Rochester Clearwater Mall ***ner) a year ago Dear Lebo Phashe,
Thank you for bringing this to our attention. Our sincerest apologies that the staff's attitude put a damper on your visit.
We would appreciate the opportunity to resolve this matter with you directly. Kindly provide us with your contact details and a copy of your review by following this link, https://rochester5.goreview.co.za/goreview-crm?revid=crIFkh, so that we may investigate the matter and concerns raised.
We hope to hear from you soon.
Sincerely, Rochester Management Anele Dube Local Guide·9 reviews a year ago Rochester Clearwater Mall ***ner) a year ago Hi Anele Dube,
Thanks so much for your great rating of Rochester Clearwater Mall.
We look forward to your next visit.
Thank you, The Rochester Team Michelle Ndlovu 6 reviews a year ago Extremely appalling service from this branch! Utterly disgusted,regret not reading reviews! From just being stared at like an animal in the zoo upon walking through their doors by staff that is literally hanging on the furniture, to being …More 1 Rochester Clearwater Mall ***ner) a year ago Dear Michelle Ndlovu,
It concerns us to receive this negative review for Rochester Clearwater Mall. We are very disappointed to read about the service you received.
We would appreciate an opportunity to get in contact with you. Please kindly follow this link, https://rochester5.goreview.co.za/goreview-crm?revid=A08Q3I, to provide us with your details and feedback so that we can be in touch.
We look forward to hearing from you.
Many thanks, The Rochester Team Tumo Makapane Local Guide·135 reviews a year ago Never buying from Rochester ever again. My couch has been fixed 3 times and they don't want to refund me. Rather give me a defected couch 1 Rochester Clearwater Mall ***ner) a year ago Dear Tumo Makapane,
Thank you for bringing this to our attention. We apologise that you did not find what you were looking for.
We would appreciate the opportunity to resolve this matter with you directly. Kindly provide us with your contact details and a copy of your review by following this link, https://rochester5.goreview.co.za/goreview-crm?revid=xBt6zr, so that we may investigate the matter and concerns raised.
We hope to hear from you soon.
Sincerely, Rochester Management Natalie Davies Local Guide·20 reviews·15 photos a year ago Nice store with friendly and helpful staff Rochester Clearwater Mall ***ner) a year ago Hello Natalie Davies,
Thank you for taking the time to visit and review Rochester Clearwater Mall. Please feel free to contact us via this link, https://rochester5.goreview.co.za/goreview-crm?revid=Pqsad7, should you wish to discuss anything further.
We do hope to see you again, soon.
Thank you, The Rochester Team Barbara Botha Local Guide·49 reviews·5 photos a year ago Rochester Clearwater Mall ***ner) a year ago Hi there Barbara Botha,
Thanks for the wonderful rating of Rochester Clearwater Mall.
We look forward to seeing you again soon.
Thank you, The Rochester Team Nelio Jardim Local Guide·123 reviews·138 photos a year ago They really do have beautiful furniture... the major downside of this store is that they refuse to try make a deal... asking 5 to 10% discount is not asking much especially on a cash sale... and they definitely not working on small margins Rochester Clearwater Mall ***ner) a year ago Hello Nelio Jardim,
Thank you for reviewing your visit at Rochester Clearwater Mall. We're pleased that you were satisfied with our product. We do run promotions from month to month to ensure that our customers buy our products for less!
We do hope to see you again, soon.
Thank you, The Rochester Team wendy van wyk 200 reviews·33 photos a year ago Patrick is a star salesman. I give him 10 out of 10. Lovely, polite, knowledgeable about the products. A pleasure to deal with. Rochester Clearwater Mall ***ner) a year ago Hi there Wendy Van Wyk,
Thanks for the wonderful review of Rochester Clearwater Mall. We are so pleased to hear that you were impressed with the service.
We look forward to seeing you again soon.
Thanks so much, The Rochester Team themba siwela 2 reviews·16 photos a year ago Rochester Clearwater Mall ***ner) a year ago Hello Themba Siwela,
Thank you for rating your visit at Rochester Clearwater Mall.
We look forward to welcoming you back.
Many thanks, The Rochester Team
rochester.co.za https://www.rochester.co.za › store ROCHESTER - CLEARWATER Rochester is not just furniture. Browse and shop online our wide range of quality furniture options on our Rochester.co.za today. Premium Quality Furniture.
Hellopeter https://www.hellopeter.com › reviews [Unhappy Customer] Bad service from Rochester Clearwater Mall - 1 stars 09 Jan 2023 — Tumi S - Disappointed with Rochester. They delivered torn ...
Hellopeter https://www.hellopeter.com › reviews [Unhappy Customer] Rochester Clearwater Mall, money ******* with ... 28 Aug 2021 — Rochester Clearwater Mall, money ******* with a bad service. Rochester Clearwater Mall took my money, failed to deliver, now they don't want ...
za.africabz.com https://za.africabz.com › gauteng Rochester Roodepoort, Shop UM12A, Entrance 9 Upper ... - africabz.com Super sad and disappointed! ... Rochester and it's employees at Clearwater seem to not care about their customers! I bought a couch at Rochester Clearwater on the ...
Clearwater Mall https://clearwatermall.co.za › shop Rochester Rochester Clearwater Mall is situated on the upper level next to Edgars, store number UM012A, it's easy to find. Visit our store today to view our exquisite ... Missing: reviews | Show results with: reviews
LocalPX https://www.localpx.com › rocheste... Rochester Clearwater Mall, Roodepoort - 010 133 0.. Rochester Clearwater Mall, Roodepoort. - Here you will find detailed information. Rochester Clearwater Mall, Roodepoort - Ratings & Reviews. Been here recently ...
Cybo https://www.cybo.com › ZA-biz › r... Rochester Clearwater Mall - Roodepoort Rochester Clearwater Mall. 69 reviews. Shop UM12A, Entrance 9 Upper Level, Clearwater Mall Cnr Hendrik Potgieter &, Christiaan de Wet Rd, Strubens Valley ... People also search for Rochester clearwater reviews south africa Rochester clearwater reviews hello peter Rochester clearwater reviews bloemfontein Rochester reviews Rochester furniture reviews Rochester sofa reviews South Africa Fairland, Randburg - From your device Update location Terms petrus Local Guide·55 reviews·7 photos a day ago NEW I would seriously give zero stars if there had been a option. I purchased a 2 piece daybed set. Sunday afternoon and then Monday morning i called to cancel this order. I recieved a reference number. However Wednesday i was called by someone from the store to ask about the Delivery, to which i rep**** i had canceled the order there shouldn't be a delivery, Thursday evening just before 6pm the delivery driver phoned me to ask if they can come and deliver, i told him again no the order was canceled Monday morning, i immediately phoned the store to which i was told it wasn't up to them to tell the people the order was canceled its up to me to tell the Driver once he phones me.
This is just absolutely ridiculous. I then was also told by customer care the order was never canceled. And the store. Told me today the refund cant happen if the order is in transit. Even though i cancelled it not even a day after purchase.
3 days later received a new text message saying they will now deliver on the 9th of December..... with a new reference number totalling i now have 3 reference numbers. I firmly believe the ROCHESTER CLEARWATER MALL, STAFF NOR THE MANAGER KNOW HOW TO THE JOB THEY ARE HIRED TO DO!
Seriously pathetic system if this is correct
