ROCHESTER : PRODUCT DEFECT & BAD SERVICE

Parkview Pretoria East branch was contacted 4 times to obtain feedback on faulty stock (March - April). Branch manager, Donovan Kuik stated stock will need to be returned, on my account and will not be collected neither a representative will be sent to inspect the problem. We have tried to contact Head Office however they are not available - Lesley *** & ***. <br> <br> Sales staffs, including management, are eager to sell stock in order to receive commission to reach Head Office targets however fall shy of after sales service.<br> <br> We are expected to be \Proudly South African"!!! This becomes difficult when product and after sales support of this level is provided . . . <br> <br> One would expect companies to deal professionally with matter of this nature"