Rochester Home Decor are ******** people

I took a chair on credit from Rochester Fourways about 2 weeks ago, my credit application was successful however not one during the face to face interaction with the lady who assisted were the terms and conditions explained or was I offered an opportunity to red them myself and make an informed decision. I was just told to sign and the most I was told was my monthly installment and duration of contract. I did not even receive a copy of my signed contract to at least go through it at home and opt out within the allowable 7 days. No electronic copy or hard copy received. Further more I asked for delivery on 11 January 2022. The chair arrived while I was at work on 10 January when I was not able to collect and it had to be left with the security guards of the complex with no prior arrangement. I did not receive an invoice for this. A few days later I get an SMS that I have been signed up with some insurance which I was unfami**** with.. I did not consent to this. Today I make an advance payment in the store and I am told the price of the chair is 9500.00. How is this possible? I call customer service and they tell me this is an initial fee. I was never made aware of an initial fee of R1500.00. If I knew this was the case I certainly would not have taken that chair as I believe it is already overpriced as is. While I’m on the phone with the call centre agent he tells me the actual price of the chair is 8500. The chair was advertised as 7995.00 in store, I even searched it online while I was on the phone with the call centre agent it was 7995.00 but he is telling me a different amount. Then the agent tells me he will log a complaint with the store and I will be contacted. After putting me on hold for about 5minutes he says actually I will have to go into the store. I refuse to pay so much money for people being too lazy to do their job properly. As it stands now I have no proof that I actually bought this chair from Rochester Fourways. I have no contract, no invoice. And the amounts keep changing. I will not pay that extra amount that was not explained to me where I was not given the chance to read the terms and conditions of the contract. I will not! Rochester is a ****. I’ve never experienced such poor customer service from a furniture store. They just add amounts.