HU
Hari U

1 reviews | Active since Jun 2011

24 Apr 2021, 06:57

Rochester can make you a Royal Beggar. Customer can feel like beggars. Stay Away.

This is the worst company ever I came across in my life. I strongly request people to stay away from this kind of companies, where they think that customers are beggars. it one and half year of our battle to get our Dinning Table replacement. Finally they asked us to come to the store and select another Dining Table. then we decided to finish the headache. we went and selected another table and paid the difference amount last week. Now again they called me to say there is some financial department problem to issue your previous amount as the transaction is very old one. we dont know where to go and hit our heads. Such a low customer care, i have never seen any where not in the road side shops. It is a very big price we paying just because we decided to buy furniture from Rochester. Guys plz be aware of this. you date not go to the store. we pay very high price if any thing goes wrong with your furniture. Rochester will make sure that you and your family will eat break fasts, lunches and dinners on the couches, coz you make a decision to buy from Respected Rochester. I am a Royal Beggar who spent 15999 rands for dining table and taking food on my couches with my family since past18 months. it is Sin i have made and taking the punishment. Thanks Rochester.

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