ROCHESTER BAYWEST, STAY AWAY.

WORST SERVICE, EVER.

THEY ARE VERY QUICK AND EAGER TO CALL AFTER YOU FOR A SALE, BUT DELIVER HORRIBLE SERVICE, THE WORST EVER. MY WORST CHOICE, BAYWEST ROCHESTER, CELESTE, STORE MANAGER, NOT VERY CLIENT CENTRIC. IF I KNEW I HAD TO DELIVER ON A CLIENT PROMISE ON A SPECIFIC DAY, IT WOULD BE MY PRIORITY TO ENSURE THAT I PROACTIVELY COMMUNICATE, NOT HERE. I PROBABLY CALLED AND EMAILED 20 TIMES, ASKING OVER AND OVER WHAT THE SITUATION WAS, BECAUSE THEY DELIVERED GOODS, AND JUST LEFT IT....UNASSEMBLED. MOST PATHETIC, UNPROFESSIONAL AND UNSYMPATHETIC.