Rocherster Thavhani Mall

I would really not recommend Rochester to anyone i have called them numerous times and they have not assisted or at least contact me back, they have not delivered my order, every time when i call they keep on saying they have lodged a complaint, I paid R7,120 for base and headboard and they only delivered headboard. Last time i called they told me that they dont know what happened to the base. The manager of Rochester thavhani mall have been ignoring me like noy responding to my whatsap text, the time he responded he said that "Complaint lodged"