Refund Overdue by 5 Months!!

I bought a Miami couch last year on the 1st August. I paid the deposit and came to pay the rest when the couch arrived. After I paid, I noticed that the total amount I paid was R1000 more than what it should have been. I checked my invoices to verify then I showed the sales person assisting me at the time and he noticed the discrepancy. I was assured that the issue will be rectified within a few weeks but five months later, I haven't gotten my money back!<br> <br> I have incurred costs through numerous calls and driving to the store, trying to get this issue resolved but all that happens is that I get promises at that time just to manage me, which then go unfulfilled. I have been reasonably amicable but honestly, there is no justification for how I still haven't gotten my money back. What happened to commitment to customers, integrity, and \Unbeatable professional service at all times\"?. i can imagine had I not spotted this error I would have been cheated out of R1000? I believe that there was no intention to refund me in the first place and Rochester was probably hoping that I would forget about it. This is not right at all. Should I have to go to court just to get my R1000? Really?"