Refund my payment and CLOSE MY ACCOUNT

On the 28/08/2023 paid R2000 using your ONLINE payment facilities on your website, into Rochester Card Number ***. I used the "CLICK HERE To Pay Loan Account" option on your website and inserted the Rochester Card number (***) instead of the account number ***). *** is NOT A LOAN ACCOUNT, but rather the CARD NUMBER. The payment from my Absa Bank Credit Card was successful and the reason why I paid the Rochester account was so that my available balance would INCREASE because I wanted to use my Rochester Card to buy from Incredible Connection but, based on my experiences thus far with your Call Centre, I want no further dealings with you. REFUND ME AND CLOSE MY ACCOUNT. YOU HAVE ALREADY RECEIVED MY PAYMENT BUT YOU HAVE NOT ALLOCATED IT. GIVE MY MONEY BACK AND LET'S BE RID OF EACH OTHER FOR ONCE AND FOR ALL.

Although the payment was made from Rochester's website, the Absa Credit Card statement reflects it as BRADLOWS. Why??? Why??? Why Bradlows??? 29 August 2023 https://www.bradlows.c ***ZA *** -R 2,000.00 Please refund me and CLOSE my account. I never, ever want the frustration of ever having to deal with your Call Centre or complaints department ever again.