kC
kimona C
1 reviews | Active since Apr 2013
10 Jul 2015, 10:46
Received day bed and stitching in area not done
Thank you for responding. I received my day bed back on the 8tg but noticed that there is another area on the day bed that's coming out. I don't understand how they didn't see that and get it done at the same time. I'm really dissatisfied with the service.
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Rochester Home Decor's replyOfficial
10 Jul 2015, 11:03Hello kimonarc,
We are sorry to hear about your experience, as we value you as a customer.
The service agent for this branch will contact you as soon as possible to resolve.
We are currently investigating the matter in order to assist you further.
Kind regards
Rochester management
We are sorry to hear about your experience, as we value you as a customer.
The service agent for this branch will contact you as soon as possible to resolve.
We are currently investigating the matter in order to assist you further.
Kind regards
Rochester management
Rochester Home Decor's reply10 Jul 2015, 11:03
Official
Hello kimonarc,
We are sorry to hear about your experience, as we value you as a customer.
The service agent for this branch will contact you as soon as possible to resolve.
We are currently investigating the matter in order to assist you further.
Kind regards
Rochester management
We are sorry to hear about your experience, as we value you as a customer.
The service agent for this branch will contact you as soon as possible to resolve.
We are currently investigating the matter in order to assist you further.
Kind regards
Rochester management