Poor service/ service based on lies and

I saw two queen beds which were on sale from rochester and decided to lay bye from august till december 2015 n during da month of december decided to change to one queen bed and one double and ever since then my sleepless nights began as i was told that i have to wait for a week since they have to cancel an order and create new one with what i need one. I had to follow up with lucky every day and he would promise to come back to me and he did not and i would use my own airtym and petrol to push him to do his job and he was not keen on assisting me. Finally i was called to come collect queen bed and double bed i will receive after 14 days and when i arrived at home i realized that i was given a base of double instead of queen and i notified him immediately and i told him that i cannot hire a bakkie again and return a base and he promised me that he will fix it when i receive a double.accordin to me i was supposed to get bed on 5 jan and now he is busy tellin me lies that the manufacturers have not rep**** to his email and his manager told me he is lying. I am fed up of rochester,they do not treat their customers with dignity n they are full of lies. Mind u that i paid off the beds