1 reviews | Active since Dec 2020
Poor quality yet expensive
One day When God bless you with money and you decide to buy furniture, DONT go anywhere near Rochester. They are the biggest ****mers. I purchased a couch for R26 000 in 2021, two years later the couch is having lint ***** and difficult to remove food stains due to poor material used. I contacted Rochester to request to change the material or refund my money because I don’t understand how can I pay so much money for something that lasted for only two years. They tell me that I have to pay for labor because it is out of warranty, meaning I am fixing their own mistakes after spending so much on that couch. I was expecting the couch will last for about 10 years not two years. Every time I look at that couch I get heart palpitation because of the money I spent on it. I am even embarrassed to have visitors.
