Poor Quality Furniture

We bought a 3 quarter bed in September that was delivered late December 2015. firstly the base was so poorly made, the boards under the mattress broke in the first month, as there was NO supporting beam. they installed a supporting beam that was loosely attached to the headboard and dangled. the side boards were replaced with pine wood. when this was finally collected as we were not happy with the quality, my husband was home, just to see the mattress at the bottom had wires protruding, torn, stitching coming loose and also now stained from the bad repairs they made.<br> when raising this with Rocheter manager in Fourways, Nishan, i was asked HOW did the mattress get torn.... he was insinuating that we tore it. now i am told, i signed for goods in good quality. my mother was home and not told to inspect the furniture. if she was asked to, i would have told her to take photos of it. What gets to me is the lounge suite that we purchased from them was also of poor quality as it had PLASTIC in the head rests and broken springs. every time we go to the store to talk to the manager, he goes to the back of store. the mattress is of bad quality and it is supposed to be a Restonic.