Poor products and poor customer service from Rochester Northgate

<p>In December 2016 I bought a so called brand new 8 piece dinning room set From Rochester funiture Northgate. I paid cash (R17999). Since I bought the product I had endless issues. The table paintwork was bad. The qaulty of the chairs were terrible. The Rochester team came out and resprayed the table at my house I made a call to .Nico the dealer pricipal who assisted with changing the table for me. The chairs were changed on numerous occassions . The one chair was repaired because the leg on the chair got lose. If i wanted a second had product i would of went to a second hand store and got stuff that needed to be repainted and repaired. Johnathan the store manager promissed me that my chair will be delivered in the month of march which never happened. He then said it will be delivered on the 19 April 2017..still didnt happen. no phone call. I WILL NEVER BUY FROM ROCHESTER FURNITURE STORE AGAIN. POOR CUSTOMER SERVICE, POOR PRODUCT. I've escalated to Nico dealer principal hoping to get this resolved ASAP. To Rochester, in this day and age customer service was supposed to be number 1 on your priority list. treat customer with respect and you will have customers come back to you. Regaqrds,Peters</p>