Poor poor service

Couches delivered 2 weeks late... when it was eventually delivered (Monday 22) it hadn't been Scotch Guarded (as paid for) so it was sent back. I was then told it would be delivered the next day... i.e. Tuesday. When I called on Wednesday I was told it was too late to schedule it for the Thursday deliveries but that it would be delivered on the Friday. When it got here today (Friday 26 Feb) it was only half the couch (it is a corner couch with two pieces... I only got one), and even the one piece that I did get only had one backrest cushion (there should be two) and one of the feet fell off while they were unpacking.<br> <br> So here I sit (and by sit I don't mean sit) still without couches.<br> <br> Think twice.... and get a delivery date guarantee!<br>